Automobiles

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Love all the staff at the check-in desk for servicing. They are friendly, prompt and professional. Thanks again for providing a great service! P.S. that new massage chair is A-MAZING!...

- Vicki M.

The service at Lexus of Edmonton is great. Wendy and Paula at Customer Service are great!!

- Sandra L.

Hi there, I recently brought my vehicle in for a recall and some regular maintenance and I would just like to say thank you to your service department. They are always very courteous and thorough... View More

- Dinika

Dear Wendy, Service went beyond expectation. When I picked up my vehicle, not only was my car washed outside, it was also cleaned inside. My mats were so messy! I did call to pass on my absolute... View More

- Maria N.

Last 3 times I have been to Lexus, Rick has helped me. He provides excellent guest service!

- Shaik M.

We are always pleased with how we are treated at Lexus of Edmonton; this includes all areas from Sales to Service.

- Darrell T.

I feel at Lexus like at home - excellent service and relaxing atmosphere.

- Mykoyla S.

I love bringing my Lexus in for service. Your staff are so warm & friendly and make every guest feel like royality.

- Halushia G.

Once again, excellent service. A real pleasure to deal at Lexus of Edmonton. Keep up the great work!

- Tammy F.

Hi Wendy, Simply awesome, from the people who greeted me in the drive through area (and showed me which cars were available to take out) to the service underwriter who took it in, to my return visit... View More

- Michel A.

Friendly, courteous, professional and on time for pick up.

- Stanley L.

I wanted to write to let you know how pleased I am with a job your staff did yesterday. I recently purchased my second Lexus from you guys and as part of that promotion you offered a silver detail... View More

- Gary

Thanks so much for the great time I had buying my Lexus. I have never enjoyed buying a car even remotely that much. You are very good at what you do, personable, attentive and really capable. And,... View More

- Grant M.

10 out of 10 as always from Lee in Service, Karl on the road and Sandra in sales!

- Russell M.

We recently purchased a 2014 Lexus RX350. I previously owned a 2005 RX330 and was very pleased to get a new one. There was no question is my mind that I wanted another Lexus, as I had been very... View More

- Jean A.

The dealership is out of the way for me, but the positive experience dealing with Lexus is worth the drive.

- Josee M

I had valet service and it was GREAT ! The driver was friendly and got my car back in plenty of time and already had my bill and visa ready......Fantastic

- Ron W.

Best dealership service I have ever had!

- Bruce G.

I received the valet service therefore I wasn't at the dealership. The valet service was wonderful. The valet was to arrive at my home to pick up the car between 9:00am and 10:00am and he arrived... View More

- beverly K.

Did not have an appt. but was concerned so they made time for me. Mechanic came out and got me and explained issue (no real problem) and also fit in my 1500 km inspection early since km were close to... View More

- Mary M.

Fabulous service department & dealership! Great staff!

- Heather S.

As usual the service is top rate. Lee the start of the service process did her usual great job of explaining what is to be done to following up with my tire issue. The other group of techs who I do... View More

- Brian D.

I was amazed that part of the service recall of our hybrid (400h) included your filling up our tank with gas! That highly unexpected detail WOWED me. :) Thank-you!

Wonderful service. Couldn’t be better. A perfect 10!

- Brian M.

IT IS AN ABSOLUTE PLEASURE TO DEAL WITH THE STAFF OF LEXUS OF EDMONTON ON 170ST

- Sharman L.

The service I received on Friday, Jan 10 was superior as always. A special thanks to Carl for arranging to have my car delivered once the work was done. It really saves me a lot time. Yes the... View More

- Jodie P.

The service at Lexus for my last appointment was excellent, as it has been in the past. The staff is friendly, very accommodating and review thoroughly all work that was completed on my Lexus. Thanks

- Diane B.

Fantastic service!!! The Best in the City :)

- Joanne M.

The loaner allowed me to keep important appointments; this service was appreciated greatly since my residence is 1.5 hours away from your business! Thank you.

Sandy, Thank you so much for the gift package for our vehicle purchase. Please pass along my thanks to Bruce as well. I LOVE the LX 570 (and also like the GX 460 I drove as a loaner the other day).... View More

- Joel G.

Hello Sandy, Thank you so much for the wonderful gift. I received it at work today and I love it. I really appreciate all your help and to be honest, I have never in my life received exceptional... View More

- Lina M.

Wendy, You and your team (Lee) made what could have been a very time consuming process extremely easy. Taking the Lexus, providing valet service, and organizing Can West to do the body work was... View More

- Art M.

Hi Wendy. Your service is outstanding and unlike any other in the city. We now have three family members who own a Lexus and we all know where we will continue to come back for servicing or perhaps... View More

- Noreen W

Wendy. Here's my feedback. I will never own another vehicle other than a Lexus and it will always be purchased at your place. Always professional and always on time. You guys are great. No concerns.... View More

- Dave

Hi Bruce Kirkland, I wanted to let you know how impressed I am with your west-end dealership service department. The staff are attentive, professional and truly make the customer their first... View More

- Elaine Z.

Hi Sandy. Just wanted to say thank-you for all you did yesterday for Kristen and her introduction to her new vehicle with all the extra time you spent to show her how everything works. She is over... View More

- Edmonton AB

Hi Bruce Your staff were wonderful as always, and continue to exceed my expectations. Your managers moved a meeting to their office so I could use the boardroom to do yoga. I enjoyed my time in... View More

- Jacquelyn D

Hi Bruce Just wanted to bring to your attention the good service I received at your dealership by Keith Holmes with my recent transaction. Even though I wasn't able to get the vehicle on the... View More

- Setu S

Outstanding service, as always! Extremely accommodating staff & very comfortable waiting area. Heather S

- Heather S

I have made 7 Lexus trades in the last decade and have remained a very loyal Lexus customer. The main reasons for this were; I have been extremely happy and satisfied with the Lexus of Edmonton, its... View More

Hi Sandy, Loving my Lexus!!!! Thank you and Lexus for the lovely gift box (rec'd yesterday) - what a wonderful assortment of goodies - a very classy touch!!! I would be interested in hearing... View More

- Daisie

When Neil McDonald works on my car, as he always does, I never have to spend a minute worrying about the quality of workmanship or the integrity of his decisions about what needs to be done.

- Bill N

I will continue to use their service dept. for my new Lexus RX 350. They didisuch a good job of keeping my rx300 202 on the road past 200,000 km.

- Sharon T

It is always a pleasure to bring my car in for some TLC. Lexus of Edmonton has the best service in Edmonton.

- Patricia M

I have been a client for the past 4 years and have never been disappointed with the service your people provide.

- Barry O

It is always a pleasure to bring my car in for some TLC. Lexus of Edmonton has the best service in Edmonton.

- Patricia M

Hello Sebastian and Scott, Vicki and I would like to say what a pleasure it was dealing with both of you, and how impressed we were with the excellent service we received at your dealership. Your... View More

- Gary and Vicki C

SEBASTIAN LEWIN I just recently bought my second (2nd) lexus from your dealership and wanted to take this opportunity to provide some feedback regarding my wonderful experience in dealing with... View More

- Sam Y.

Hi Bruce, I wanted to thank you for the great service you provided to me with my RX350. A specials too to Malcolm for his patience and understanding regarding my concerns. Please pass along my... View More

- Ted D.

Dear Mr. Lewin, I would like to express my warmest thanks to you for the service I received on the purchase of my 2012 Jeep Wrangler this May of 2013. Sure the service I received was friendly but... View More

- Luc D

I HAVE JUST BOUGHT MY FIFTH LEXUS IN FIVE YEARS AND I HAVE BEEN A CLIENT OF LEXUS OF EDMONTON/KINGSWAY LEXUS FOR OVER 25 YEARS. I BOT MY FIRST CAR FROM BOB PINDER 25 YRS AGO AND I WAS... View More

- Anwar P

Matt, I just want to thank you once again for your time this morning. You have a demeanour that is very comfortable and relaxing, making it so much easier to discuss a negative situation, without it... View More

- Mary Lynn

Mr McPherson I apologize for not sending this earlier but I guess better late than never. I have been a client of Lexus Edmonton since purchasing the first of my 3 Lexus' in 2007. During that time I... View More

- John F

We recently purchased an RX 350 and would like to pass on how great it was to deal with Jon. Jon had nicely said that he was happy to answer any questions - I don't think he knew how many I would... View More

- Marjorie G

I am extremely happy with my Lexus purchase experience with Jonathan Vandervet. The entire process was smooth and seamless. Jonathan instills a great sense of ease and trust for my entire purchase... View More

- Winnie W

Two weeks ago I bought a 2011 BMW 328i from Nic Digiuseppe at Lexus of Edmonton. I went into it knowing I wanted a used car but was torn between Lexus, Acura, and BMW. Nic gave me the time and space... View More

- Chantal D

I live on the east side of Sherwood Park so many, many places for service are between you and me. I continue to patronize your dealership because I always get great service and I can totally rely on... View More

- Don I.

Hi Bruce just wanted to give you a follow up to my service yesterday. Once again Lexus of Edmonton has “wowed” me with their consistently high level of service. The shuttle car driver dropped... View More

- Roberta

Bruce consistently demonstrates high integrity and honesty. He is extremely personable and makes you feel comfortable in any dealings. In addition, he goes out of his way to make additional... View More

- Marilyn

Dallas, I recently had my car serviced .... I had a noise from the engine .... the technician from the service department who diagnosed the problem actually took the time to come out to the car and... View More

- David W.

Dear Lexus. Too date, I have never had such a wonderful and delightful experience from a car dealership. I have owned a "new" to me 2006 RX400H Lexus. This past week was my first time taking my... View More

- Wayne A.

Dear Nic and Cecilia, I just received a very nice gift from Lexus of Edmonton today. Thank you. Once again, I am very impressed with your company. I received outstanding treatment, I purchased a... View More

- Mark G.

Dear Sandy, As you know I am the proud owner of a 2006 Lexus 330 premium package. Owning this type of vehicle, with its’ safety features, saved my life. On December 6, 2012 I was driving to work... View More

- MarieAnne S.

I just returned from vacation to find a wonderful package from Lexus on my desk. In opening it up I discovered it was an appreciation gift for my recent purchase of a Lexus. Thank you, your team and... View More

- Tim M.

Bruce, I recently leased a Lexus Rx350 from your dealership. I am writing this email in regards to the service provided by the sales consultant that I dealt with - Jon Vandervet. He did a very... View More

- Matthew M

Hi Bruce and Matt. I am writing this email to let you know how much I appreciate your service department. I had an issue with my vehicle on Monday. Lee was amazing. Last week I came in for a... View More

- Donna

I just wanted to write a quick note to tell you about what a wonderful experince I had dealing with Matt Miller today. So... I had just left work Friday and on my home when check tire pressure light... View More

- Andrew Berry

Paula,
Normally I don't respond to these "How are we doing questions", but I did want to tell you that your service department has exceeded my expectations whenever I have dealth with them... View More

- Donald S. Dean

T’was nice to talk to you this morning, Bruce.
As mentioned, recently travelling highway speed on the Yellowhead Trail, I was hit by a drunk driver who ran a red light. The purpose of my call... View More

- Marilyn Andrews

Bruce,
Just wanted to write a quick note of thanks to you and your Service Team at Lexus of Edmonton. Having owned only BMW's for the past 25 years, I was apprehensive switching brands. I knew... View More

- J. R. (Jim) Douville

My Wife and I recently purchased a 2008 Lexus ES 350 from Lexus of Edmonton. The purchase of an automobile can often be a difficult and frustrating experience but, with the able assistance of Sale... View More

- John and Marion Anderson

Hello Kevin, Thanks for your email. I really do enjoy my Lexus. It is so comfortable and easy to drive. I still have not figured out all the bells and whistles. You made the purchase a quick and easy... View More

- Bonnie Bredo

I would just like to take this opportunity to thank Mr. Kevin Harrington, from Lexus of Edmonton, for assisting us in the purchase of a vehicle a few months ago. The time he spent finding us the... View More

- Richard Ibach

This is a story I have recounted several times to friends, relatives, and anyone else who would listen. I was driving my ES 350 in for the first oil change when I noticed it was low on gas, I was... View More

- Glen Harrington

When I purchased my 2009 ES350 I was treated with respect and professionalism. When I took the car for a scheduled inspection I also received fantastic service! I totally enjoy the experience of... View More

- Alan Chouinard

I LOVE my Lexus and have absolutley NO regrets on buying the one I did! I appreciated that the buying experience was professional and demostrated with obvious integrity beginning the first time I... View More

- Charlene Hobbs

My wife, Sherrie and I were both extremely pleased with the service we received from Lexus of Edmonton, and particularly from you, during the purchase of our RX350. You were very accommodating and... View More

- Bob and Sherrie Savage

I am not sure what to say we have had very good service. I guess I would say that when we were looking to buy we made 3 different visits before we signed on the dotted line and each time we were... View More

- Linda & Bill Yeremiy

Hello Kevin
I hope all is well with you and your family. Feel free to include my name in your web site or any other publications as you wish. I have been driving for over 30 years and I boughten... View More

- Jamal

I found you to be courteous, knowledgeable and AVAILABLE. You went the extra mile, driving out to my home, and always making time for any questions. Service was similarly first-class, with friendly... View More

- Deon Loew

Kevin is an exceptional salesman with great product knowledge! When I was in the process of finding the right vehicle for me he did not pressure me at all even though it took three weeks to find the... View More

- Nicholas Seaton

Lexus of Edmonton was a wonderful dealership to work with and the car is a dream to drive. The Infinity was equal in looks on the exterior but was inferior in the styling inside the car. The... View More

- Shannon Baker

Purchasing my Lexus was a truly enjoyable experience. Thanks to the staff at Lexus of Edmonton.

- Brandi Bonogofski

We had a great experience with the dealership and love our Lexus RX350.... Truly a joy to drive....

- Daryl Leahy

I think your dealership is the most personable one that I have had the pleasure of dealing with…Again thank you so much for all your help. I know I will be very happy with this car

- Vanessa Wozny

This letter is to express my appreciation for the professional and courteous service Lexus has offered me during my vehicle buying process. I purchased a car in the preowned department last April and... View More

- Darah

Since my first ever visit to Lexus of Edmonton Pre-Owned Centre I have been impressed by the professionalism and courtesy extended to me as a "guest". The process of choosing my Lexus was a lengthy... View More

- Geoff Wiltshire

Buying my FJ at Lexus of Edmonton was a no hassle, no pressure experience. The sales staff were friendly and professional. My vehicle l was ready to drive away when I was ready to buy.

- Tim

My wife and I have now purchased 3 vehicles from the Lexus of Edmonton pre-owned Team. Why? Because in each and every case the team was extremely professional with an attention to customer service... View More

- Sonny and Janie- Rae Crowley

Thank you for the opportunity to provide feedback regarding the Lexus of Edmonton - as always it is a pleasure to visit the Lexus dealership. All of the staff are very professional and helpful. I... View More

- Joanne Lawrence

Malcolm, I just wanted to send you a quick note to commend Lee Moore for her outstanding customer service. I purchased my IS 350 in August 2010 and have had the pleasure of dealing with Lee on... View More

- Hussein

I received a very good deal on a great used vehicle and exemplary service from Lexus of Edmonton and would highly recommend them to friends and family who are in the market for a car

- Gord

Hi Robert,
I have been out of town and not able to respond to all of my emails. First off, I received my lovely basket the other day! What a wonderful surprise and thank you very much. I will... View More

- Karen

Greetings Robert,
Many thanks to Lexus of Edmonton, and the great staff that handled my taking possession of the 2010 HS250H,that I won in the Hospital lottery. Your customer service,from GM... View More

- Dennis Berge

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